Orders ship within 3–5 days of the order date from upstate, New York. As soon as your order has been mailed, you’ll receive a shipment confirmation email. Doonyaya will not be held responsible for lost or damaged items in transit.
Domestic orders ship via USPS First Class Mail. Transit time averages 2–7 days for U.S. destinations. If you need faster shipping or insurance on your order, please email me and I can upgrade your order. Additional fees may apply.
International orders ship via First Class International. International orders can take up to 4 weeks to be delivered. Tracking and insurance is not offered with International shipping. If you need tracking or insurance on your order, please email me and I can upgrade your order. Additional fees may apply. Please be aware that you also may have to pay import taxes at the time of your delivery. Doonyaya is not responsible for these taxes.
Because each item is handmade, purchases are final sale and cannot be refunded. However, any order can be exchanged within 30 days of purchase. Please email me to confirm your exchange. Once I receive the item/s to be returned, I will ship the item/s to be exchanged. Returned items must be in their original condition and must include their tag and receipt. Additional shipping fees apply.
Please note that actual colors may vary slightly from those shown due to the nature of scanning, photographing, hand-printing, and monitor color settings.