Shipping & Returns
Orders ship within 3–5 days of the order date. As soon as your order has been mailed, you’ll receive a shipment confirmation email. Doonyaya will not be held responsible for lost or damaged items in transit.
Domestic orders ship via USPS First Class Mail. Transit time averages 2–7 days for U.S. destinations. If you need faster shipping or insurance on your order, please email me to request an upgrade. Additional fees may apply.
International orders ship via First Class International. International orders can take up to 4 weeks to be delivered. If you need tracking or insurance on your order, please email me to request an upgrade. Additional fees may apply.
Please be aware that you may have to pay import taxes at the time of your delivery. Doonyaya is not responsible for these taxes.
Because each item is handmade, purchases are final sale and cannot be refunded. However, any order can be exchanged within 14 days from the day the order is delivered.
Exchanges must be made within 14 days of the day the order is delivered. Please indicate reason for exchange and size for new item/s. Returned items must be in their original condition and must include their tag and receipt. Once the item/s to be exchanged are received, the new item/s will be shipped, and you will receive an email shipment confirmation. Shipping and handling fees are unfortunately not refundable and are the responsibility of the buyer.